Lindsay Shapka
Account Services Director
Lindsay is a senior client-services and account leader with extensive experience guiding complex work from strategy through execution. She brings a disciplined, strategic approach to managing relationships, aligning teams, and ensuring work is delivered with clarity, consistency, and impact.
Lindsay leads account services and partners closely with clients and internal teams to shape direction, prioritize efforts, and support effective decision-making across engagements. She plays a key role in aligning strategic intent with day-to-day execution, ensuring work remains focused, cohesive, and outcome driven.
Lindsay’s background in writing, editing, publishing, media relations, and digital content management strengthens her approach to communication and storytelling. Her editorial expertise supports the refinement of ideas and helps elevate the quality and clarity of client-facing work.
Outside of work, Lindsay has traveled to 29 countries and counting, relies heavily on sticky notes to stay organized, and counts avocados among her favourite foods.
Lindsay Shapka
Account Services Director
Lindsay is a senior client-services and account leader with extensive experience guiding complex work from strategy through execution. She brings a disciplined, strategic approach to managing relationships, aligning teams, and ensuring work is delivered with clarity, consistency, and impact.
Lindsay leads account services and partners closely with clients and internal teams to shape direction, prioritize efforts, and support effective decision-making across engagements. She plays a key role in aligning strategic intent with day-to-day execution, ensuring work remains focused, cohesive, and outcome driven.
Lindsay’s background in writing, editing, publishing, media relations, and digital content management strengthens her approach to communication and storytelling. Her editorial expertise supports the refinement of ideas and helps elevate the quality and clarity of client-facing work.
Outside of work, Lindsay has traveled to 29 countries and counting, relies heavily on sticky notes to stay organized, and counts avocados among her favourite foods.