Aleina Harrower

Account Services Director

Aleina is a communications professional with nearly 20 years of experience across a variety of contexts, with an extensive background in leading marketing initiatives for several non-profit organizations. She believes exceptional client service is built on a foundation of meaningful relationships, not just by processing requests.  

At ISP, Aleina leads the account services team, the group responsible for supporting all aspects of the client experience from start to finish. She provides coaching and mentorship, developing each individual to help reach their full potential. She also manages a select group of her own accounts, staying close to the client relationships she values most.  

Aleina’s foundation was shaped by spending the last decade as a Communications Director at a mid-sized non-profit, leading all internal and external communications activities. She also holds a Bachelor of Communication Studies from the University of Calgary.  

Aleina genuinely loves leading others, identifying someone’s innate strengths and capacities then unlocking them so they can function at their highest level. She’s focused on growing strong leaders and critical thinkers, believing that high-capacity leaders make the best Account Managers. 

Outside of work, Aleina is a busy mom of two competitive kids, running between the dance studio and hockey rink. She doesn’t consider herself outdoorsy, but “outsidey”. Always looking for a reason to go outside, preferably on a patio and rather than a hiking trail. Aleina also unapologetically believes Disney is the happiest place on Earth and looks for any excuse to book a family trip.  

Aleina Harrower

Account Services Director

Aleina is a communications professional with nearly 20 years of experience across a variety of contexts, with an extensive background in leading marketing initiatives for several non-profit organizations. She believes exceptional client service is built on a foundation of meaningful relationships, not just by processing requests.  

At ISP, Aleina leads the account services team, the group responsible for supporting all aspects of the client experience from start to finish. She provides coaching and mentorship, developing each individual to help reach their full potential. She also manages a select group of her own accounts, staying close to the client relationships she values most.  

Aleina’s foundation was shaped by spending the last decade as a Communications Director at a mid-sized non-profit, leading all internal and external communications activities. She also holds a Bachelor of Communication Studies from the University of Calgary.  

Aleina genuinely loves leading others, identifying someone’s innate strengths and capacities then unlocking them so they can function at their highest level. She’s focused on growing strong leaders and critical thinkers, believing that high-capacity leaders make the best Account Managers. 

Outside of work, Aleina is a busy mom of two competitive kids, running between the dance studio and hockey rink. She doesn’t consider herself outdoorsy, but “outsidey”. Always looking for a reason to go outside, preferably on a patio and rather than a hiking trail. Aleina also unapologetically believes Disney is the happiest place on Earth and looks for any excuse to book a family trip.